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Retail Banking Specialist

1 month ago

Burlington, Ontario, Canada TD Bank Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Banking Specialist to join our team at TD Bank. As a key member of our retail banking team, you will be responsible for delivering exceptional customer experiences and providing expert advice on personal banking solutions.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our clients, building strong relationships and delivering personalized solutions to meet their financial needs.
  • Product Knowledge: Develop and maintain in-depth knowledge of our personal banking products and services, including loans, credit cards, and deposit accounts.
  • Consultative Selling: Use consultative selling skills to identify customer needs and provide tailored solutions to meet those needs.
  • Relationship Building: Build and maintain strong relationships with customers, colleagues, and other stakeholders to drive business growth and customer satisfaction.
  • Operational Excellence: Ensure that all customer interactions are handled in a timely and efficient manner, meeting or exceeding customer expectations.

Requirements:

  • Education: High school diploma or equivalent required; 2-year degree preferred.
  • Experience: 2+ years of related experience required; teller experience preferred.
  • Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in Microsoft Office.
  • Certifications: Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry).

What We Offer:

  • Competitive Compensation: Competitive salary and variable compensation/incentive awards.
  • Total Rewards Package: Comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and career development opportunities.
  • Culture of Inclusion: TD Bank is committed to creating a diverse and inclusive work environment that reflects the communities we serve.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.