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Infrastructure Manager
2 months ago
We are seeking a seasoned cloud infrastructure engineer or architect to lead our mission-critical team as a Manager, Infrastructure and DevOps. This is a people-centric management role where you will spend your time on people-first activities, coaching, motivating, and iterating to build a high-performing team.
Key Responsibilities- Coach and develop team members to grow and flourish, installing and improving collaborative, team-based practices and a more communicative approach to work.
- Motivate teams through sharing exciting team milestones, setting ambitious expectations, celebrating wins, reflecting on setbacks, and helping to explain and navigate the priorities of a fast-moving company.
- Iterate and evolve processes, best practices, patterns, and how we work, guiding the team with input into Infrastructure strategy, roadmaps, and schedule, and creating an approach that balances fast delivery with quality, stability, efficiency, and personal growth.
- 10+ years in hands-on technology roles, mostly building or maintaining cloud infrastructure or IT systems in AWS, Azure, GCP or similar.
- 1+ years in team leadership or management.
- Ability to help translate business goals into infrastructure projects, and to curate and manage a strategic roadmap and delivery schedule, leveraging project-management experience as needed.
- Expertise on the architecture and concepts behind large-scale distributed systems for high availability and robust data in the cloud.
- Understanding of security, compliance, auditing, reporting, and testing when it comes to cloud-based infrastructure.
- Understanding of how to track, forecast, and manage bottom-line costs and work within budgets, but also create ROI analysis for new initiatives.
- Demonstrable love of in-person activities, group-based work, pairing together with others, giving presentations, running interactive educational sessions, taking great notes, running effective team meetings, etc.
- Great understanding of state-of-the-art software development processes, how teams scale, and the difference between how average and top engineering teams work day-to-day.
- Experience with interviewing and hiring, from entry-level positions up to the most senior engineers - beyond just technical interviews.
- Consulting or teaching experience is a nice-to-have.
- Strong references who will endorse your ability to lead, communicate, build trust, and engage with the people on your team.
Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.
The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.
We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.
Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.
