Food and Beverage Service Associate

1 week ago

Whitehorse, Yukon, Canada Chamco Enterprises Ltd. Full time

Food and Beverage Service Associate

We are seeking a highly skilled Food and Beverage Service Associate to join our team at Chamco Enterprises Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Address customer complaints or concerns in a professional and courteous manner.
  • Present bills to customers and accept payment in cash, credit, or debit cards.
  • Describe menu items, including daily specials, to customers.
  • Enforce provincial/territorial liquor legislation and regulations.
  • Recommend menu items to customers based on their preferences and dietary needs.
  • Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
  • Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
  • Serve food and beverages in a timely and efficient manner.
  • Take orders and relay them to the kitchen and bar staff.
  • Assist clients with special needs and provide exceptional customer service.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year.
  • Work setting: Restaurant, Urban area, Rural area, Cafeteria, Pub, Hotel, motel, resort.

Working Conditions and Physical Capabilities:

  • Bending, crouching, kneeling.
  • Fast-paced environment.
  • Physically demanding.
  • Standing for extended periods.
  • Work under pressure.

Personal Suitability:

  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Initiative.
  • Organized.
  • Reliability.
  • Team player.

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