Food and Beverage Service Associate
3 weeks ago
Food and Beverage Service Associate
We are seeking a highly skilled Food and Beverage Service Associate to join our team at Chamco Enterprises Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our guests.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Present bills to customers and accept payment in cash, credit, or debit cards.
- Describe menu items, including daily specials, to customers.
- Enforce provincial/territorial liquor legislation and regulations.
- Recommend menu items to customers based on their preferences and dietary needs.
- Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
- Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Serve food and beverages in a timely and efficient manner.
- Take orders and relay them to the kitchen and bar staff.
- Assist clients with special needs and provide exceptional customer service.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year.
- Work setting: Restaurant, Urban area, Rural area, Cafeteria, Pub, Hotel, motel, resort.
Working Conditions and Physical Capabilities:
- Bending, crouching, kneeling.
- Fast-paced environment.
- Physically demanding.
- Standing for extended periods.
- Work under pressure.
Personal Suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Organized.
- Reliability.
- Team player.
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