Airport Porters Provide Excellent Customer Service

3 days ago


Nanaimo, British Columbia, Canada Quality Inn Full time

Job Description:

Job Title: Baggage Porter at Quality Inn

About the Role: We are seeking a highly motivated and customer-focused Baggage Porter to join our team at Quality Inn. As a Baggage Porter, you will be responsible for conveying travelers luggage by hand or hand truck, assisting passengers as required, and providing excellent customer service.

Responsibilities:

  • Convey travelers luggage by hand or hand truck
  • Assist passengers as required
  • Carry luggage for passengers aboard ships
  • Address customers complaints or concerns
  • Assist clients/guests with special needs
  • Attend to baggage problems
  • Attend to group arrivals and departures
  • Escort incoming guests to their rooms
  • Handle luggage for hotel guests
  • Maintain luggage storage area
  • Provide, arrange for, or refer guests to valet parking services

Requirements:

  • 7 months to less than 1 year of work experience
  • Permanent work arrangement
  • English as the primary language of work
  • 40 hours of work per week

About Quality Inn: Quality Inn is a reputable hotel chain that values customer satisfaction and excellence in service. We are committed to providing a safe and welcoming environment for our guests.



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