Pet Care Store Operations Manager

1 week ago


Grande Prairie, Canada Pet Valu Full time

About Pet Valu


At Pet Valu, we're passionate about helping families care for their pets. With a family of stores including Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet, we're one of the largest retail operations in North America dedicated to providing pet food and supplies.



What We Offer
  • Competitive salary: $65,000 - $80,000 per year (dependent on location and experience)
  • Management training and development opportunities
  • Product knowledge and expertise
  • Employee discounts
  • Paid benefits
  • A pet-oriented career-building environment


Job Overview

As a Store Manager, you'll lead a team of passionate Pet Experts who are dedicated to delivering world-class service to our customers. You'll coach and develop your team to help Pet Parents find the right nutrition and solutions for their pets.



Your Key Responsibilities

  1. Ensure customer service standards are met by staff, and maintain relationships with local community organizations like the Humane Society
  2. Manage a team of employees, including recruiting, scheduling, training, and supervision
  3. Coordinate order placements, inventory management, store audits, and safety audits
  4. Develop strategies to achieve targeted results with your team
  5. Perform other duties as required


Your Ideal Background

  • Minimum 2 years of customer service and retail store management experience
  • Enthusiasm for learning and growth in the pet care industry
  • Outgoing and friendly personality with strong customer service skills
  • Ability to work flexible schedules, including weekends and evenings
  • Reliable means of transportation to and from the store
  • Working knowledge of POS systems
  • Ability to lift up to 50lbs repeatedly
  • Industry experience an asset


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