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Business Analyst

2 months ago


Québec, Quebec, Canada Cofomo Full time
About the Role

Cofomo is seeking a highly skilled Business Analyst - ITIL Expert to join our team. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.

Key Responsibilities
  • Diagnose current business situations and develop recommendations for improvement.
  • Collaborate with cross-functional teams to design and implement process improvements.
  • Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
  • Conduct business analysis to identify opportunities for process improvement and develop solutions to address those opportunities.
  • Develop and maintain business cases to support process improvements and ensure alignment with business objectives.
  • Participate in the development and implementation of business strategies and plans.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or related field.
  • 10+ years of experience in business analysis, with a focus on IT service management.
  • ITIL v4 certification.
  • Excellent analytical, leadership, and communication skills.
About Cofomo

Cofomo is a dynamic and innovative company that values its employees and provides a supportive and collaborative work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to diversity and inclusion and welcome applications from qualified candidates from diverse backgrounds.

If you are a motivated and results-driven individual who is passionate about business analysis and IT service management, we encourage you to apply for this exciting opportunity.