Senior Technology Program Manager
4 weeks ago
About Us
Diligent is a global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our platform empowers over 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices, enabling them to make informed decisions quickly. We're committed to making a positive impact.
At Diligent, you'll be part of a team that's passionate about creating a better world. We're a community of creative, smart, and dedicated individuals who want to make a difference. Join us in our mission to drive sustainability, equity, and positive change.
Learn more about our vision at diligent.com.
Position Overview
We're seeking a Senior Technology Program Manager to lead Agile methodologies and drive positive change across our Product & Engineering teams. The ideal candidate will have excellent knowledge of the Scrum framework and be able to coordinate people and projects to deliver value and achieve business objectives.
Key Responsibilities
- Manage complex projects/programs involving stakeholders from different disciplines.
- Define program goals, communicate project progress and status, manage dependencies, track and mitigate risk.
- Communicate effectively with senior stakeholders and team members.
- Mentor and coach teams and less senior program managers to ensure process adherence.
Required Experience/Skills:
- 5-7 years' experience in a Scrum master role.
- Manage delivery teams to meet key milestones, identifying risks and managing stakeholder expectations.
- Proficiency in Project Management tools (e.g., Microsoft Project, Atlassian suite (JIRA/Confluence), TFS etc.).
- Experience in delivering projects in an agile environment.
- Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency, and measuring success and value delivered.
- Excellent communication and interpersonal skills.
- Strong problem-solving, analytic, and time management skills working in a fast-paced environment.
What Diligent Offers You
- Creativity is ingrained in our culture. We're innovative collaborators who thrive in exploring new ideas and processes to help our clients.
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy, and wellness programs.
- We have teams all over the world. We're headquartered in New York City, with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support our team's growth and understanding.
Diligent is committed to making a positive impact. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative individuals who want to make the world a better place.
We're a drug-free workplace and an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees, or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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