CRM and Case Management Leader

7 days ago


Ottawa, Ontario, Canada Automotive and Surface Transportation Full time

We are seeking an experienced CRM and Case Management leader to join our team as a Manager of Business Applications. The successful candidate will be responsible for managing a team of professionals to develop and deliver innovative solutions that meet the needs of our customers.

Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Leverage your expertise in CRM and Case Management to provide technical advisory services and guidance to stakeholders.
  • Manage a team of professionals to ensure timely and within-budget delivery of solutions.
  • Collaborate with cross-functional teams to identify opportunities for process improvements and optimize business outcomes.

This is an excellent opportunity for a seasoned professional to lead a team and contribute to the organization's mission. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.



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