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Retail Store Manager

2 months ago


Stony Plain, Canada Petro Canada Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Petro Canada. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data to identify trends and opportunities for growth.
  • Store Operations: Authorize returns and exchanges, manage store displays and visual merchandising, and maintain a clean and safe store environment.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Language: English
  • Work Hours: 32 hours per week