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Customer Service Director

2 weeks ago

Ontario, Oregon, Canada Shoppers Drug Mart Inc. Full time

This role requires an experienced retail professional who can lead a team of staff to deliver exceptional customer service and drive business results. Key responsibilities include developing and implementing business strategies, analyzing sales data, and improving operational efficiency.

Responsibilities:
  • Develop and implement business strategies to drive sales growth and profitability
  • Analyze sales data to identify trends and areas for improvement
  • Improve operational efficiency by streamlining processes and reducing costs

Requirements:

  • 5+ years of retail management experience with a proven track record of success
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment