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Sales Director

2 months ago


Ottawa, Ontario, Canada Entrust Corporation Full time

{"h1": "Sales Manager, Account Management Job Description", "p": "Entrust is seeking an experienced Sales Manager to lead a team of Account Managers and drive continued growth and expansion of relationships with existing clients. As a Sales Manager, you will be responsible for managing a team of Account Managers responsible for a segment of our Enterprise accounts. This position plays a key role in the organization by providing sales engagement and leadership for SSL, PKI, and Identity software renewals, motivating the team to attain new sales within existing accounts, and increasing market share.", "ul": [{"li": "Lead and mentor a high-performing account management team, responsible for a sector of our Enterprise customers, to deliver a consultative, relationship-driven experience with clients, including C-level executives for mid-to-large accounts."}, {"li": "Ensure your team drives customer retention, revenue growth, and relationship growth across their portfolio of assigned Enterprise customers."}, {"li": "Manage your team to apply the AMT framework for delivering a stellar customer renewal experience and selling expansions within Entrust's Digital Security Portfolio."}, {"li": "Prepare and brief internal leadership on overall account health, pipeline projection, and areas of improvement to deliver better outcomes for customers."}, {"li": "Collaborate with cross-functional teams, including Sales, Marketing, Product, and Support, to ensure a seamless customer experience."}, {"li": "Takes ownership of customer renewal escalations and issues, analyzes, decides, and/or proposes a course of action, and executes a solution in the best interest of the customer."}, {"li": "Develop and implement strategies to ensure customer satisfaction and retention for the portfolio of accounts within your team."}, {"li": "Continuously monitor and improve processes to streamline account management operations and improve efficiency, collaborating with the Director of Account Management to improve internal processes and systems."}, {"li": "Demonstrate a Customer First mindset, keeping customers top of mind in everything you do."}], "h2": "Qualifications", "ul": [{"li": "8 years of experience in a quota-carrying role and 3 years of experience leading a team."}, {"li": "Consistent performance track record as demonstrated by attainment of annual sales metrics."}, {"li": "Minimum 3 years of sales management experience and demonstrated team quota attainment."}, {"li": "Bachelor's Degree in Business or another relevant field."}, {"li": "Experience working with Salesforce is a must."}, {"li": "Business acumen and strong analytical skills (financial, business, operational,...)."}, {"li": "Ability to work under pressure, manage priorities while meeting deadlines."}, {"li": "Strong change agent with particular focus on process improvement."}, {"li": "Ability to work cross-functionally at both senior and individual contributor levels."}, {"li": "Experience managing both local and remote team members in a complex matrix environment."}, {"li": "Proven ability to thrive selling technical products to technical decision makers."}, {"li": "Excellent presentation and communication skills, both verbal and written."}], "h2": "Why Entrust?", "ul": [{"li": "Leader in the security industry."}, {"li": "Friendly, supportive, and knowledgeable teams."}, {"li": "Opportunities for on-the-job training."}, {"li": "You'll help secure identities."}]