Pharmacy Manager

6 days ago


Toronto, Ontario, Canada Jace Holdings Ltd. Full time

About Jace Holdings Ltd.

Jace Holdings Ltd. is a leading provider of pharmacy services, committed to delivering exceptional patient-centered care and exceeding patient expectations. We are passionate about taking care of the health and well-being of individuals and families in our communities.

Job Overview

We are seeking a skilled Pharmacy Manager - Patient Care Professional to join our team at Vernon Square Safeway Pharmacy in Vernon, British Columbia. As a key member of our pharmacy team, you will be responsible for providing leadership and direction to ensure seamless delivery of patient-centered care and exceptional customer service.

Key Responsibilities

  • Lead by Example: Role model, coach, and reinforce customer service expectations on a daily basis for all staff to exceed internal and external customer expectations by building strong relationships and delivering customer-centric solutions.
  • Pharmacy Programs and Product Launches: Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margin, and control shrink.
  • Patient-Centered Care: Act in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs.
  • Culture and Experience: Inspire a positive, patient-focused culture and experience, product availability, and customer service standards while developing and monitoring business plans to deliver on KPIs.
  • Diversity and Inclusion: Be an ambassador to uphold and instill company values, including championing all diversity, equity, and inclusion initiatives, ensuring the pharmacy is an inclusive environment.
  • Team Management: Manage the selection, onboarding, training, and development, performance management, and succession planning processes.
  • Regulatory Requirements: Ensure all regulatory requirements and Company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented in the department; responsible to train staff and ensures adherence.

Requirements

  • Education: Bachelor of Science in Pharmacy from a recognized institution.
  • Licensure: Must be a Licensed Pharmacist, in good standing, in the province of responsibility.
  • Certifications: Injection and First Aid Certification.
  • Experience: Minimum of 2 years experience as a licensed pharmacist.
  • Software Proficiency: Kroll software experience is preferred.

What We Offer

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


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