Retail Team Leader

7 days ago

Edmonton, Alberta, Canada Columbia Sportswear Company Full time
About the Role

Columbia Sportswear Company is a global leader in outdoor apparel and footwear, with over 430 retail stores worldwide. Our Store Leadership Teams are essential to our business, ensuring effective store operations and procedures while guiding team members within an assigned area of responsibility.

Job Overview

This role is part of the Store Leadership Team and assists the Store Manager in running the store effectively. As a Retail Supervisor, you will provide leadership and direction to diverse associate-level team members in your assigned area of responsibility. Your primary focus will be on driving sales, replenishing the sales floor, and delivering exceptional customer service.

Responsibilities
  • Oversee the day-to-day work of associate-level staff, providing training, coaching, and direction to ensure they complete tasks efficiently and accurately.
  • Ensure associates perform cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately.
  • Solicit consumer feedback through surveys and connect consumers to company loyalty programs.
  • Supervise and oversee your assigned department of responsibility, sharing needs and challenges with store leadership and helping create action plans to resolve issues.
  • Collaborate with store leadership to ensure accurate execution of procedures and compliance with company policies.
Requirements
  • No specific education required (High School Diploma or GED preferred).
  • 2-5 years of experience in a similar position or specialization.
  • Ability to operate Inventory and Point of Sales (POS) systems and various other retail software tools.
  • Effective communication skills to exchange ideas and information with the store leadership team, associates, and consumers.
Working Conditions

Frequently works in a more active environment that can be physical or strenuous, requiring the ability to constantly move about. May frequently use specialized equipment and have exposure to dust and noise.

Benefits

We offer a competitive salary, estimated at $55,000 - $65,000 per year, based on location and experience. In addition, we provide:

  • A comprehensive benefits package, including medical, dental, vision, life insurance, and disability coverage.
  • An Employee Assistance Program (EAP) offering free wellness benefits and confidential 24/7/365 counseling services.
  • Paid time off programs and employee discounts.

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