Retail Store Operations Manager

1 week ago


Drayton Valley, Canada Alberta Ltd. Full time
About Us

AYAT MATTRESS MANUFACTURING LIMITED is a leading manufacturer of high-quality mattresses, committed to delivering exceptional products and services.

Salary Information

The estimated salary for this position is between $60,000 and $80,000 per year, depending on experience and location.

Job Description

We are seeking an experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operation of our retail stores.

  • Assign sales workers to duties and ensure they have the necessary tools and training to perform their tasks effectively.
  • AUTHORIZE payments by cheque and maintain accurate records of transactions.
  • Determine return of merchandise policies and procedures and AUTHORIZE returns as needed.
  • Establish work schedules that meet business needs and ensure adequate staffing levels.
  • Sell merchandise and promote company products to customers.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply shortages in a professional and timely manner.
  • Organize and maintain inventory levels to ensure efficient stock management.
  • Supervise and co-ordinate activities of workers to achieve business objectives.
Requirements

To be successful in this role, you will require:

  • 1-2 years of experience in a retail supervisory or management role.
  • Secondary (high) school graduation certificate.
  • A valid driver's license and a clean driving record.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and make sound decisions quickly.
  • Attention to detail and ability to multitask.
  • Combination of sitting, standing, walking, and lifting required.
Working Conditions

This role requires working in a fast-paced environment with frequent exposure to cash handling, customer service, and inventory management. You must be able to work under pressure, think critically, and remain composed in challenging situations.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and advancement.


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