Industrial Sales Associate

2 weeks ago

Williams Lake, Canada Grainger Full time

About the Role:

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We are seeking a motivated and customer-focused Industrial Sales Associate to join our team in a part-time onsite position. In this role, you will be responsible for providing exceptional service to customers at their locations, helping them manage their inventory and operations.

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Key Responsibilities:

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  • Customer Service: Services multiple customer locations on a designated route by receiving and stocking purchased product, ensuring proper product stocking levels, and overseeing customer inventory locations.
  • Problem Resolution: Resolves customer problems promptly and accurately in accordance with Grainger policy and procedure.
  • Safety and Compliance: Complies with safety and inspection requirements of both Grainger and the facility where the service is being provided.
  • Account Growth: Helps generate new orders by engaging with customers to identify additional product needs.
  • Cross-Functional Partnerships: Executes onsite service component of account strategy as defined by cross-functional business partners and works with sales partners to improve customer experience and increase business.
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Requirements:

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  • A high school diploma and 1-3 years' experience in customer service/selling environment.
  • Self-motivated, with high energy and dedication to customer service and sales growth.
  • Comfortable using technology and able to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
  • Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition.
  • Ability to handle various technical and operational issues, operate in a rapidly changing environment, and possess excellent verbal and written communication skills.
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Benefits:

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  • A competitive hourly salary range of $24.47 - $28.00 per hour.
  • Bonus eligibility.
  • A comprehensive benefits package, including medical, dental, vision, and prescription drug coverage, paid time off, life insurance, employee family assistance program, registered retirement savings plan, and more.
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About Us:

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Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.

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We Are an Equal Opportunity Employer:

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All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. If you require a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

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