Cloud Engineer

2 months ago

Toronto, Ontario, Canada Thomson Reuters Full time

About the Role

Thomson Reuters is seeking a Senior Site Reliability Engineer to join our Service Management, Technology team. This role calls for an individual who is capable of analyzing complex customer problems and assessing the scope of impact, while mitigating customer impact of issues and executing workarounds.

Key Responsibilities

  • Identify options for problem resolution and initiate action
  • Engage with cross-functional teams and escalate as required
  • Liaise with various application development and content teams, customer service teams, and other software and hardware support teams
  • Proactively monitor production and non-production environments and/or applications
  • Provide input for technical plans and solutions
  • Provide task directions to other analysts
  • Conduct root cause analysis and correlation of other system and/or application problems of high complexity
  • Lead project planning sessions with team members where there are projects within the scope of the support team

Requirements

  • 3-5 years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.)
  • Strong experience with Python
  • Proficiency with Datadog, PowerShell, Linux Command, Line (Bash)
  • Practical experience with Azure or AWS and Windows
  • Skilled in capacity analysis, troubleshooting, networking
  • Bachelor's degree in a relevant field
  • Experience with Cloud Automation is a plus

What We Offer

  • A hybrid work model with flexible working arrangements
  • A comprehensive benefits package, including flexible vacation, mental health days, and retirement plans
  • Access to LinkedIn Learning and internal talent marketplace
  • Opportunities for professional growth and development
  • A commitment to diversity, equity, and inclusion

About Us

Thomson Reuters is a global business that relies on diversity of culture and thought to deliver on our goals. We are committed to creating a workplace that is inclusive and respectful of all employees, and we seek talented, qualified employees in all our operations around the world.

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