Restaurant Operations Manager

4 weeks ago

Quinte West, Ontario, Canada Tim Hortons Full time
Job Title: Restaurant Assistant Manager

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, provide coaching and development opportunities, and ensure a positive and productive work environment.
  • Customer Service: Address customer complaints or concerns, provide excellent customer service, and ensure a high level of customer satisfaction.
  • Inventory Management: Organize and maintain inventory, negotiate arrangements with suppliers, and ensure timely delivery of products and services.
  • Marketing and Promotion: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role or equivalent experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental and health care plans.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Work-Life Balance: A healthy work-life balance and opportunities for flexible scheduling.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application today.

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