Hotel Operations Manager

3 days ago


Kingston, Ontario, Canada Days Inn by Wyndham Kingston Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Days Inn by Wyndham Kingston. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership and Management: Supervise and coordinate the work of hotel staff, ensuring that all tasks are completed efficiently and effectively.
  • Guest Service: Provide exceptional guest service, responding to guest needs and resolving any issues that may arise.
  • Operations: Oversee the day-to-day operations of the hotel, including front desk, housekeeping, and food and beverage services.
  • Staff Development: Train and develop staff members to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Problem-Solving: Identify and resolve problems that may impact guest satisfaction or hotel operations.
Requirements:
  • Education: Bachelor's degree in Hospitality, Business, or a related field.
  • Experience: 3 years to less than 5 years of experience in hotel management or a related field.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Work Environment:

The successful candidate will be required to work in a fast-paced hotel environment, with a high level of guest interaction. The ability to work in a team environment and provide exceptional guest service is essential.

What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Collaborative Work Environment: We have a collaborative and supportive work environment.


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