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Retail Store Manager

2 months ago


Langley, Canada On The Run - Convenience Store Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at On The Run - Convenience Store. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure seamless store operations.
  • Customer Service: Foster a positive customer experience by resolving issues promptly and efficiently, ensuring customer satisfaction and loyalty.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing losses.
  • Reporting and Analysis: Prepare and submit reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Store Operations: Establish work schedules, authorize payments, and resolve issues that may arise, including supply shortages and customer complaints.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail experience, with a focus on customer service and team management
  • Language: English
  • Work Hours: 40 hours per week