Store Leadership Position

2 weeks ago

Brampton, Ontario, Canada Footlocker Inc Full time
{"title": "Store Leadership Position", "content": "Overview

You will lead a team of sales associates to deliver an exceptional customer experience in our retail store. As a Store Leadership Position, you will be responsible for executing company standards in recruiting, hiring, training, customer service, visual merchandising, and store operations. Your goal will be to drive sales and maximize profit goals for your store.

Responsibilities
  • Coach and motivate your team to inspire top performance and an exceptional customer experience
  • Execute standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
  • Develop and implement plans to drive key performance indicators to maximize profitability
  • Enhance brand loyalty by empowering your team to create a natural and personable experience for customers
  • Act as a partner between customers, sales associates, store leadership, and corporate business partners
  • Maintain a high level of customer focus and lead by example with clear and engaging communication
  • Ensure visual directives and standards are maintained
  • Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
Qualifications
  • Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability - including nights, weekends, and holidays
Benefits
  • 30-50% Employee Discount
  • Paid Time Off
  • Life, Medical, and Dental Coverage
  • Defined Contribution Plan
  • Stock Purchase Plan
  • Development and Advancement Opportunities
", "lang_code": "en-US"}

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