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Laboratory Operations Manager
2 months ago
We are seeking an experienced Laboratory Operations Manager to lead the Core Laboratory Department at Dynacare. As a key member of our team, you will be responsible for ensuring the smooth operation of the laboratory, maintaining high-quality standards, and fostering a culture of excellence and customer satisfaction.
Key Responsibilities- Develop and implement departmental procedures, policies, and standards to ensure compliance with regulatory requirements and company objectives.
- Manage the scientific and technical functioning of the department, including the development and implementation of new methods and changes to existing methods.
- Ensure the effective management of Health and Safety programs to ensure compliance and legislative requirements.
- Develop and recommend strategies, plans, and continuous improvement programs that align with business goals and support the function, department, and company objectives.
- Manage the departmental business planning and goal development process, including developing and executing a one-year business plan.
- Develop, recommend, and implement policies and procedures to ensure quality control and quality assurance.
- Coordinate and lead containment and corrective actions pertaining to quality deficiencies.
- Review scientific issues and challenges with the Director, Operations.
- Demonstrated understanding of the principles and processes for providing customer satisfaction, including meeting quality standards for services and evaluating processes.
- Strong change management skills and experience in motivating, developing, and managing people.
- Undergraduate degree or specialization in a healthcare field or equivalent experience related to the position.
- In-depth knowledge of statistics and management reports an asset.
- CMLTO registered Medical Laboratory Technologist.
- Extensive clinical technical experience, knowledge in Core Laboratory.
- Lean Six Sigma certification an asset.
- Experience in planning, preparing, and devising work schedules.
- Experience in applying project management principles and techniques an asset.
- 6 to 8 years of previous managerial experience and demonstrated increased responsibility in a clinical environment demonstrating readiness for a management role.
The successful candidate will work in a normal office environment and a medical laboratory environment.
Salary: Starting at $91,000 annually.
