Compliance Specialist

4 weeks ago

Mississauga, Ontario, Canada PointClickCare Full time
Job Summary

As a Compliance Analyst at PointClickCare, you will play a pivotal role in driving key initiatives and projects that have a significant impact on the company, its customers, and stakeholders. Under the direction of the PointClickCare Privacy Officer, your responsibilities will include identifying, analyzing, and simplifying the evolving compliance requirements relevant to PointClickCare operations across the United States and Canada.

Main Responsibilities:
  • Assist in the development and ongoing updates of PointClickCare's compliance policies, controls, and training materials.
  • Identify, communicate, and document privacy risks, policy gaps, and exceptions.
  • Stay informed of relevant regulatory and industry changes, trends, and best practices, and assess their potential impact on PointClickCare.
  • Meet regularly with the Product Management and Clinical Solutions teams to ensure 'privacy-by-design' consistency in all PointClickCare services.
  • Assist in responding to internal and external privacy impact assessments, questionnaires, and other compliance questions.
  • Collaborate with the Security and Trust team on all privacy-related matters, including security assessments and audits.
  • Work with Cloud Operations and other data storage teams to ensure alignment with privacy policies and data retention policies.
  • Perform privacy risk assessments of sub-business associates and third-party service providers.
  • Assist with responses to data/records requests.

Requirements:
  • BA/BS degree.
  • 2-4 years of relevant work experience.
  • Extensive knowledge and experience in United States health and general privacy compliance requirements.
  • Demonstrated capacity to understand, compare, analyze, and communicate complex regulatory and business challenges.
  • Experience defining, drafting, and implementing policies and training materials.
  • Experience conducting ongoing privacy compliance and monitoring activities.
  • Demonstrated organization, facilitation, communication, and presentation skills.
  • Strong project management skills, including the ability to think end-to-end and manage multiple priorities/projects simultaneously for multiple stakeholders.
  • Excellent interpersonal skills; a team player with the ability to collaborate at all levels of the organization.
  • Strong analytical capability and problem-solving skills, with attention to detail.
  • Keen judgement, integrity, and tact.
  • Strong written and verbal communication.
  • Self-starter with the ability to work independently.

Preferred Experience:
  • Privacy-related certifications desired.
  • Familiarity with Canadian health and general privacy laws.
  • SaaS business experience.
  • Health information exchange experience.

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