Account Management Professional

6 days ago


Montreal, Quebec, Canada CB Canada Full time
Job Description

As a Customer Relationship Manager at UPS Capital, you will be responsible for retaining and growing our customer business. Your primary goal will be to use available resources to learn customers' businesses, identify business needs, and proactively contact customers to review UPS Capital's products and services and meet their needs.

Key Responsibilities
  1. On-boarding new customers, educating them on our products and services
  2. Managing customer accounts and resolving problems as they arise
  3. Monitoring customer activity to ensure positive trending and profitability
  4. Scheduling regular account management calls with customers to ensure our agreement continues to meet their needs
  5. Identifying penetration opportunities and executing sales support and administration as necessary
Requirements
  • Bachelor's degree in Logistics, Supply Chain, Finance, or Business
  • Professional fluency in English (written and spoken)
  • Professional fluency in French (written and spoken)
What We Offer
  • Competitive compensation package including salary and commissions
  • Defined Contribution Pension Plan, Retirement Saving Plan
  • Stock Purchase Plan
  • Education Assistance Program
  • Employee Assistance Program for you and your family
  • Discretionary days, vacation, and floater days available
  • Store discounts for our employees
  • Career development and progression opportunities
  • Competitive benefits coverage and premium paid by the employer

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed.



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