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Service Team Member

2 months ago

Dartmouth, Canada Michaels Full time
Poste de Service Team Member

Michaels est à la recherche d'un Service Team Member pour rejoindre son équipe de magasinier. Le candidat idéal sera capable de fournir un service exceptionnel aux clients, de les aider à trouver les produits qu'ils recherchent et de les assister dans leur processus d'achat.

Responsabilités
  • Fournir un service de haute qualité aux clients, répondre à leurs questions et les aider à trouver les produits qu'ils recherchent.
  • Aider les clients à faire leurs achats, à trouver les produits qu'ils recherchent et à les assister dans leur processus d'achat.
  • Effectuer les tâches liées à la présentation de la marchandise dans tout le magasin, y compris le maintien des normes de rangement du magasin.
  • Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme.
  • Responsable du rangement de la marchandise et de l'entretien, y compris le processus de retour de la marchandise, replacer la marchandise sur les étagères et du rangement général du magasin.
  • Effectuer les tâches d'optimisation des stocks en magasin et les montages pour les soldes hebdomadaires.
  • Soutenir les programmes de prévention des pertes et de sécurité.
  • Respecter les Procédures opérationnelles normalisées (PON) et les programmes de l'entreprise pour assurer la conformité aux lois et exigences applicables.
  • Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles.
Exigences
  • Expérience de vente au détail ou de service à la clientèle préférable.
  • Habileté à rester debout pendant de longues périodes.
  • Habileté à se déplacer dans le magasin.
  • Se courber, soulever, transporter, atteindre et s'étirer fréquemment.
  • Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.
  • Environnement de magasin de détail public à prendre soin des clients; toutes les aires publiques sont climatisées; quelques entrepôts peuvent ne pas être climatisés; il se peut que du travail à l'extérieur vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions).