Store Manager
4 weeks ago
Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada.
About Us
We're a heritage brand with a passion for creating meaningful moments for our customers. Our team is dedicated to delivering exceptional service and showcasing our artisanal craftsmanship.
What We Offer
- A well-established brand with a strong reputation, offering endless career progression opportunities.
- Dedicated training and development programs to set you up for success, including our 12-week 'Stepping Stones' program and a purposeful leadership enrichment program.
- Engaged and talented leaders who are committed to your career development.
- An encouraging and passionate network of fellow Store Managers, with mentorship from knowledgeable Regional and National Retail Management leaders.
- Access to our exclusive 'Michael Hill Rewards' platform, offering discounts and cashback with multiple retailers, weekly recipe inspiration and wellbeing tips.
- Free access to our Employee Assistance Program.
- Exclusive Team Member Purchase Privilege, with discounts on Michael Hill products.
- An amazing culture, recognized through our best-in-class engagement survey results.
- Reward and recognition for your success, through awards nights, team events and international conference sessions.
About You
- Demonstrated experience in a leadership position, providing a supportive, engaged and high-performance culture.
- Proven ability to deliver results in a sales environment, focusing on individual and team goals, and initiating strategies to achieve targets.
- A customer-centric focus, with the ability to maintain multiple client relationships in a fast-paced environment.
- Desire to lead and develop team members, bringing out the best in everyone and supporting the business by developing talent from within.
- Ability to foster a storytelling environment, showcasing product knowledge and passion to our customers.
- Proven ability to manage internal relationships and follow company standards and procedures.
- Desire to provide an outstanding experience for both stakeholders and team members.
- Flexibility to work evenings, weekends, and public holidays.
About This Role
The Store Manager position at Michael Hill Prairie Mall is an exciting opportunity for an engaging professional, motivated by creating meaningful relationships with both team members and clients. A customer-centric individual with strong business acumen will nourish the relationship between brand and customer, showcasing the Michael Hill story of artisanal craftsmanship, through exceptional service and comprehensive product knowledge.
Michael Hill is committed to becoming a more sustainable and ethically responsible business, protecting our eco-system and contributing to the communities we serve in meaningful ways. We have set lofty goals and are committed to bringing change to benefit our customers, our planet and future generations.
We're a diverse and inclusive team, welcoming applications from our indigenous community, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community and anyone else who wants to join our team.
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