OSS Infrastructure Specialist

3 weeks ago

Oakville, Ontario, Canada PeopleToGo Full time
Job Title: OSS Infrastructure Specialist

This role is responsible for supporting and administering applications, software tools, and operating systems infrastructure. The OSS Infrastructure Specialist will provide operational support for the organization's platform, ensuring its reliability, security, and scalability.



Key Responsibilities:


  • Deployment of operating systems, applications, and tools for operational support of the platform.
  • Selection, deployment, configuration, and administration of software for configuration management, address management, name management, event, incident, and problem management in support of ITIL processes.
  • Selection, deployment, configuration, and administration of systems software for authentication, naming, addressing, configuration, boot image management, etc.
  • Deployment, configuration, and administration of databases used by operational support tools.
  • Development of scripts and tools required for administration automation.
  • Selection, deployment, configuration, and administration of software systems for automation of high-scale environments.
  • 2nd-tier OSS infrastructure technical support.
  • Incident, root cause analysis, and repair of OSS infrastructure problems.


Requirements:


  • University degree in Computer Science or related discipline from an accredited educational institution (or equivalent, direct, and related working experience will be considered).
  • Minimum 5 years of relevant and recent hands-on work experience.
  • Strong English language communications skills, both written and verbal.
  • 5 or more years of administration experience with open-source web-based application infrastructure, including Java application engines (Glassfish, Apache, and Tomcat).
  • 5 or more years of experience with open-source operational support software (e.g., Freeradius, DCHP, DNS, LDAP, Kerberos, NTP, etc).
  • 5 or more years of experience with large-scale virtualization environments using Xen and Hyper-V, Linux (Ubuntu Server), system administration automation (e.g., cfengine), and system administration scripting (Perl and/or Python).
  • 5 or more years of experience with open-source database infrastructure (MySQL, PostgreSQL), setup, configuration, and tuning.
  • Experience with software usable in support of ITIL processes such as configuration management (e.g., cfengine), incident, and problem management (e.g., OTRS, OpenNMS), and other ITIL processes.
  • Experience with large-scale high-availability highly virtualized computing environments.
  • Experience with Voice over IP and Video over IP software infrastructure (freeswitch, asterix) desirable.
  • Knowledge of enterprise service bus technology (OpenESB, ServiceMix, MuleESB).
  • Excellent technical skills, ability to debug, think logically, and work problems under pressure.
  • Good documentation skills, ability to write technical English.
  • Ability to work productively and complete assigned work with minimal supervision.
  • Experience with ITIL v3 environments and processes.

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