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Floor Technician

2 months ago

Halifax, Nova Scotia, Canada Halifax Regional Municipality Full time
Job Title: Floor Tech / Personal Trainer

Halifax Regional Municipality is seeking a qualified Floor Tech / Personal Trainer to join our team at the Sackville Sports Stadium. As a key member of our Recreation Programming division, you will be responsible for ensuring the Fitness Centre is member-ready in a welcoming, safe, clean, and organized environment.

Key Responsibilities:
  • Provide exceptional customer service to internal and external clients.
  • Stay up-to-date on policies, procedures, and programs, including information communicated through email by other departments.
  • Respond to member concerns, resolve customer complaints within scope of responsibility, and channel concerns to appropriate personnel.
  • Assess client needs and design safe training routines to meet their goals.
  • Assist, educate, and encourage clients on fitness equipment usage.
  • Deliver Stadium Smart Sessions and ensure program completion with follow-up.
  • Stay current on fitness trends and best practices.
  • Ensure the Fitness Centre is tidy, clean, and safe, completing all cleaning duties and reporting damaged equipment or safety issues.
  • Book Fitness Centre consultations and place reminder calls as needed.
  • Dispense items from the First Aid Kit and report low inventory.
  • Complete incident, medical, and emergency forms as required.
  • Communicate and participate in special events and promotions.
Requirements:
  • Grade 12 or equivalent and current Personal Training Certification or Resistance Trainer Leader Certification, CPR C / AED.
  • Previous experience as a Personal Trainer / Trainer.
  • Two years of customer service experience.
Competencies:
  • Communication, Customer Service, Organization & Planning, Teamwork & Cooperation, Valuing Diversity.

Halifax Regional Municipality is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of its core values. We welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities, and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.