Operations Supervisor

3 weeks ago


St Albert, Alberta, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a dedicated Operations Supervisor to join our team in St. Albert, Canada. As an Operations Supervisor, you will be responsible for overseeing daily operations and ensuring high-quality service.

About the Role:
  • Supervise daily operations during your shift, ensuring efficient workflows and productivity.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that may arise.
  • Maintain compliance with company policies and procedures.
  • Monitor inventory levels and assist in stock management.
Key Responsibilities:
  1. Manage daily store operations, including supervising staff and maintaining a clean and organized work environment.
  2. Develop and implement operational strategies to improve efficiency and customer satisfaction.
  3. Provide excellent customer service, responding to customer concerns and resolving issues in a timely manner.
  4. Mentor and train new employees, promoting a positive and inclusive work environment.
  5. Collaborate with other departments to ensure seamless operations and achieve business objectives.
Requirements:
  • High school diploma or equivalent; additional education in management or a related field is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends, as needed.
What We Offer:
  • Competitive hourly wage of $25-$30 CAD, depending on experience.
  • A comprehensive benefits package, including health and dental benefits.
  • Opportunities for career advancement within the company.
  • A positive and inclusive work environment, with a focus on employee recognition and development.
  • Employee recognition programs, acknowledging outstanding performance and contributions.

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