Global IT Solutions Specialist
3 days ago
**Company Overview:**
AVASO Technology Solutions is a leading global IT service provider, offering cutting-edge solutions to international clients across 170+ countries.
We are seeking an experienced IT Support Engineer to provide onsite L1/L2 support, including hardware/software troubleshooting, network support, and installations. This is a part-time freelance role where you'll be paid per job. Travel to client sites is required, with expenses covered.
Responsibilities:
- Perform hardware and software installations, upgrades, and break-fix services
- Troubleshoot and resolve desktop, laptop, and network issues
- Provide deskside support and help desk services to end-users
- Manage IT asset inventory and work with 3rd party vendors as needed
Requirements:
- 1-4 years of IT support experience (Windows 7/10, hardware, software)
- Diploma in IT or related field; A+ certification preferred
- Strong internetworking and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and manage multiple tasks
- Must be a Canadian citizen or authorized to work in Canada
- Fluent in English (B2 level or higher)
Compensation: We offer a competitive hourly rate based on your experience and qualifications, estimated at $35-$50 CAD per hour. Most tasks are during business hours (Mon-Fri, 8 AM-6 PM).
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