Quality Assurance and Process Improvement Specialist

3 days ago


Toronto, Ontario, Canada Mandala Business Solutions Inc. Full time
About Us

Mandala Business Solutions Inc. is a dynamic organization committed to excellence in delivering quality services.

Job Summary

We are seeking an experienced Quality Assurance Technologist to join our team on a permanent, 30 hours per week basis. The successful candidate will possess strong analytical skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Program Development and Implementation: Develop and conduct production, inventory, and quality assurance programs to drive business growth and improvement.
  • Task Analysis: Conduct work measurement or other studies to optimize operational efficiency.
  • Data Collection and Analysis: Collect and compile operational or experimental data, analyze it, and identify areas for improvement.
  • Reporting and Documentation: Assist in preparing estimates, schedules, specifications, and reports to support business decisions.
Required Skills and Qualifications

To be successful in this role, the candidate must have:

  • A college diploma, CEGEP certificate, or equivalent non-university education.
  • Experience in quality assurance, process improvement, or a related field (an asset).
Computer and Technology Knowledge

The ideal candidate will possess proficiency in:

  • Data analysis software.
  • Database software.
  • Microsoft Office Suite (MS Excel, MS Outlook, MS PowerPoint, MS Word, MS Windows).
Security and Safety

The selected candidate will require a basic security clearance.

Work Conditions and Physical Capabilities

This position involves working in a fast-paced environment with tight deadlines, requiring attention to detail and flexibility.

Personal Suitability

We value candidates who demonstrate:

  • Excellent oral and written communication skills.
  • Efficient interpersonal skills.
  • Flexibility and adaptability.
  • Initiative and a proactive approach.
  • Organizational skills and ability to prioritize tasks.
  • Strong teamwork and collaboration skills.
  • Values and ethics that align with our organization's principles.
Compensation and Benefits

The estimated salary for this position is $55,000 - $65,000 per year, commensurate with experience. Benefits include opportunities for professional growth and development, flexible work arrangements, and a comprehensive compensation package.



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