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Database Operations Specialist

2 months ago

Vancouver, British Columbia, Canada Broadridge Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Database Operations Specialist to join our team at Broadridge. As a key member of our global DB Operations team, you will be responsible for providing support and maintaining the overall performance, reliability, and availability of our database systems.

Key Responsibilities:

  • Perform routine database administration tasks, including installation, configuration, migration, patches, and upgrades of database systems.
  • Identify and resolve database performance issues, including tuning SQL queries, optimizing indexing, and implementing necessary database changes.
  • Conduct ongoing monitoring and proactive management of database systems to ensure high availability and performance.
  • Support database backup and recovery activities, ensuring appropriate backup strategies and disaster recovery plans are in place.
  • Collaborate with application development and infrastructure teams to provide database support for applications and projects.
  • Troubleshoot and resolve database-related incidents and problems, both independently and in collaboration with other technical teams.
  • Provide operational support, including capacity planning, system performance analysis, and resource utilization monitoring.
  • Develop and maintain documentation related to database administration procedures, configurations, and troubleshooting steps.
  • Participate in an on-call rotation schedule to ensure 24/7 availability and response to critical incidents.
  • Provide Level 1 and Level 2 support for database-related incidents, working closely with the Incident Management and escalation teams.

Requirements:

  • Bachelor's or equivalent degree in computer science, engineering, information technology, or a related field.
  • Proven work experience as a DBA or similar role, with expertise in database administration for large-scale systems.
  • Minimum of 3+ years of experience in database administration or operations - Strong knowledge in Oracle and related RDBMS technologies.
  • Knowledge in Microsoft SQL Server, PostgreSQL, Greenplum, Sybase, MySQL, or IBM DB2 is a plus.
  • Minimum of 3+ years of experience in Windows, Unix or Linux.
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their RDBMS databases.
  • Proficiency in Shell script or Power shell, SQL scripting, performance tuning, and optimization techniques.
  • Familiarity with database monitoring and management tools.
  • Experience with database backup and recovery strategies and techniques.
  • Knowledge of data modeling and database architecture principles.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration abilities to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
  • Demonstrated capacity for self-directed learning is required.
  • Experience and knowledge of monitoring and monitoring tools e.g., SCOM, Datadog.
  • Experience with issue, change control tracking software's e.g., Remedy-ITSM, JIRA.

What We Offer:

  • Competitive salary range: $75,000 – $85,000 depending on experience.
  • Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work.
  • This role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
  • Medical, dental, life and vision insurance.
  • RRSP program with company match.
  • Paid parental leave.
  • Competitive vacation days.

Location: Canada (Vancouver)

Reporting to: Director DB Operations - Oracle (USA)