Home Improvement Sales Specialist

2 days ago


Rimouski, Canada RONA Full time
Role Overview

We are seeking a skilled Home Improvement Sales Specialist to join our team at RONA. As a key member of our sales team, you will play a vital role in helping customers bring their dream projects to life.

Job Description

The successful candidate will be responsible for developing and executing sales plans to meet annual sales and margin objectives. This will involve actively generating sales through qualifying potential customers, repeat customers, and referrals, as well as executing project and design consultations, including store showroom tours and occasional in-home visits.

You will also be required to produce design layouts with plans, elevations, and 3D renderings, proposing products available in-store or through special orders, and provide quotes to customers, including a detailed scope of work, project timelines, and financial proposal, promoting financing plans offered by RONA.

Liaising with customers and contractors, both on-site and remotely, is essential to ensure superior customer satisfaction, as well as problem-solving and advocating fairly for the customer, contractors, and RONA.

Key Responsibilities
  • Develop and execute sales plans to meet annual sales and margin objectives
  • Actively generate sales through qualifying potential customers, repeat customers, and referrals
  • Execute project and design consultations, including store showroom tours and occasional in-home visits
  • Produce design layouts with plans, elevations, and 3D renderings
  • Provide quotes to customers, including a detailed scope of work, project timelines, and financial proposal
  • Liaise with customers and contractors to ensure superior customer satisfaction
Requirements

To be successful in this role, you will require:

  • Exceptional customer service skills
  • 3 years' experience in interior/exterior project sales and management
  • Proven sales performance in previous roles, ideally in environments where financing is offered and guarantees are part of the offer
  • Passion for design and home improvement
  • Superior computer skills in recognized specialized design software and Microsoft Office Suite
  • Superior product expertise
  • Advanced project management knowledge
Compensation

The estimated salary for this role is $65,000 - $80,000 per year, depending on experience and qualifications. Benefits include an inclusive and safe working environment, promotion of work-life balance, exclusive employee discounts, benefits: insurance (certain conditions apply), annual salary review, etc., opportunities for advancement within the company, an employer that's involved in the community, teamwork and ongoing training, a comprehensive training program for all new hires, and a student incentive program.



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