Cleaning Operations Manager

7 days ago


Halifax, Nova Scotia, Canada United Services Group Full time
Job Summary

This role oversees the daily operations of janitorial services at retail store locations across a designated territory. The incumbent is responsible for leading, managing, and implementing the scope of works to ensure customer satisfaction.

The key areas of focus include:

  • Customer Experience & Retention
  • Performance of Partners & Cleaners
  • Overall Store Operations
  • Quality Standards & Audits
  • Training
  • Cost Management
  • Increasing Revenue & Profits per Store

Responsibilities:

  • Manage business using United technologies provided (e.g., Salesforce, Outlook)
  • Lead process adoption in Salesforce
  • Responsible for managing asset inventory, including equipment and supplies
  • Implement transitions of new business in stores in compliance with customer transition process


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