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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Ruex Cafe and Bar. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Determine Service Offerings and Operational Procedures
Develop and implement operational procedures to ensure efficient service delivery and high-quality food preparation.
Conduct Performance ReviewsRegularly review the performance of our team members, providing constructive feedback and coaching to improve their skills and productivity.
Inventory ManagementOversee the management of inventory, ensuring that we have the necessary supplies to meet customer demand while minimizing waste and excess stock.
Health and SafetyEnsure that our restaurant adheres to all relevant health and safety regulations, maintaining a clean and safe environment for our customers and staff.
Supplier NegotiationsNegotiate with suppliers to secure the best possible prices for food and other essential supplies.
Customer ServiceProvide exceptional customer service, addressing customer complaints and concerns in a professional and timely manner.
Event ManagementPlan, organize, and execute events and functions, ensuring that they are executed to the highest standard and meet customer expectations.
Team SupervisionSupervise a team of 11-15 staff members, providing guidance, support, and coaching to ensure that they are equipped to deliver excellent service.
Work EnvironmentWork in a fast-paced environment, managing multiple tasks and priorities while maintaining attention to detail and a high level of productivity.
Requirements- Education
College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
Experience1 year to less than 2 years of experience in a similar role, or equivalent experience.
Personal QualitiesClient focus, efficient interpersonal skills, organized, team player, ability to multitask, and a strong work ethic.
Work Conditions and Physical Capabilities- Work Environment
Fast-paced environment, work under pressure, tight deadlines, physically demanding, and a combination of sitting, standing, and walking.
WorkloadLarge workload, requiring strong organizational and time management skills.
Personal Suitability- Client Focus
Ability to prioritize customer needs and provide exceptional service.
Efficient Interpersonal SkillsStrong communication and interpersonal skills, with the ability to build and maintain effective relationships with staff, customers, and suppliers.
OrganizedAbility to prioritize tasks, manage multiple projects, and maintain a high level of productivity in a fast-paced environment.
Team PlayerAbility to work collaboratively as part of a team, providing support and guidance to colleagues as needed.
Ability to MultitaskAbility to prioritize multiple tasks and responsibilities, managing time effectively to meet deadlines and deliver results.
