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Shift Manager

2 months ago


Cambridge, Ontario, Canada PIZZA PIZZA LIMITED Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at Pizza Pizza Limited. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Food and Supply Management
    • Requisition food and kitchen supplies to maintain optimal inventory levels.
    • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize costs.
  • Team Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food to ensure efficient service.
    • Establish work schedules to ensure adequate staffing levels during peak periods.
  • Customer Service
    • Ensure that food and service meet quality control standards to maintain customer satisfaction.
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Record Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control decisions.
  • Support for Diverse Groups
    • Provide awareness training to employees to create a welcoming work environment for youth, newcomers, refugees, Indigenous people, and visible minorities.
Requirements
  • 7 months to less than 1 year of experience in a related field.
  • Permanent employment with 35 hours per week.
  • Fluency in English as the primary language of work.