Billing Specialist

4 weeks ago

Calgary, Alberta, Canada Bennett Jones Full time

Bennett Jones is a leading business law firm with a strong presence in Canada and the United States. We are currently seeking a skilled Billing Specialist to join our team in Calgary.

The Role:

The Billing Specialist will play a critical role in the successful operation of our billing department. Key responsibilities will include processing pre-bills, e-bill submissions, and various accounting tasks in a timely and accurate manner. The successful candidate will be detail-oriented, organized, and able to comprehend complex invoice preparation requests while providing exceptional customer service to our staff.

Essential Functions:

  • Review and complete edits for received pre-bills, and prepare invoices for electronic distribution to assistants
  • Set up new clients and matters within e-billing systems
  • Work within e-billing systems to submit invoices, manage rates, accruals, budgets, and administrative functions
  • Work with legal assistants and lawyers to obtain accruals for submission to e-billing clients
  • Process and respond to internal and external clients on billing/e-billing inquiries via email and phone inquiries
  • Create, apply, and maintain phase and task codes on client matters
  • Work closely with the Matter Management department to ensure accuracy of client and matter set up for e-billing clients
  • Open communication to enable efficient practices between accounting departments
  • Identify inefficiencies and work with department supervisor to determine solution towards continuous improvement
  • Provide billing/e-billing process guidance to internal staff
  • Continually evaluate process and procedures for efficiencies; coupled with documenting, creating, and updating existing process and procedures
  • Ensure all responsibilities are managed in accordance with Bennett Jones policies
  • Assist in billing project assignments
  • Other duties or projects as assigned by the Billing Supervisor
  • Overtime will be necessary

Qualifications:

  • Minimum of 1 year working experience within a multicurrency billing/e-billing processing role, or associated accounting knowledge is required
  • Experience in a legal work environment or other professional services firms are considered assets
  • Proficiency with Microsoft Office products and familiarity with industry software is required
  • Technical ability and capacity to learn and work in 40+ e-billing systems and associated LEDES files
  • Understanding of UTBMS Phase, Task, and Activity codes
  • Ability to work independently and within a team environment, to manage multiple priorities in a fast-paced environment to meet deadlines
  • Displays strong organizational skills with a keen attention to detail
  • Effective and proactive decision-making skills through an ability to analyze circumstances to identify problems and achieve solutions
  • Effective written and interpersonal communication skills to relate with a diverse range of people and personalities while demonstrating strong customer service skills

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