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Financial Services Professional

1 week ago

Cambridge, Ontario, Canada Huntington Bancshares, Inc. Full time
Job Description

We are seeking a highly motivated Customer Experience Banker to join our team. As a Financial Concierge for our walk-in customers, you will be responsible for retaining and growing consumer and business customer relationships.

You will proactively identify financial goals and needs and recommend appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

The ideal candidate will have excellent customer service skills, be proficient in understanding and educating customers on consumer deposit products and consumer lending, and have the ability to proactively identify opportunities to grow customer relationships through a disciplined sales process.

  • Providing excellent customer service and effectively resolving customer issues.
  • Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.