Retail Store Manager Position

6 days ago


Collingwood, Ontario, Canada NH124 VARIETY Full time
Job Description:

NH124 VARIETY is seeking a skilled Retail Store Supervisor to oversee daily store operations and lead a team of sales associates. As a key member of our retail team, you will be responsible for driving sales growth, managing inventory, and delivering exceptional customer experiences.

About the Role:

We are looking for a results-driven leader who can motivate and guide our staff to achieve sales targets and maintain a high level of customer satisfaction. If you have a passion for retail, excellent communication skills, and the ability to work in a fast-paced environment, we want to hear from you

Key Responsibilities:
  • Hire, train, and develop a team of sales associates to ensure they possess the necessary skills to provide excellent customer service
  • Manage inventory levels, including ordering merchandise, authorizing returns, and maintaining an organized stockroom
  • Establish and manage work schedules to meet business needs and ensure adequate staffing levels during peak periods
  • Supervise and coordinate the activities of sales associates, providing guidance and support as needed to ensure seamless store operations
  • Prepare sales reports, monitoring sales volumes, merchandising performance, and personnel matters to inform business decisions
  • Resolve customer complaints, supply shortages, and other issues that may arise, utilizing effective problem-solving and conflict resolution skills
  • Organize and maintain accurate inventory records, ensuring compliance with company policies and procedures
Requirements:
  • Secondary (high) school graduation certificate or equivalent
  • 7 months to less than 1 year of experience in retail management or a related field
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth
Work Conditions and Physical Capabilities:
  • Fast-paced environment with tight deadlines
  • Combination of sitting, standing, and walking throughout the workday
  • Ability to lift up to 25 pounds and maneuver merchandise as needed
Personal Suitability:
  • Accurate and efficient in all aspects of work
  • Client-focused, with a strong emphasis on customer satisfaction
  • Dependable and reliable, with a proven track record of meeting deadlines and achieving goals
  • Team player with excellent interpersonal skills
Salary Range:

$40,000 - $60,000 per annum, depending on experience and qualifications

Benefits:
  • Ongoing training and development opportunities
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance and paid time off


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