Restaurant Operations Manager
4 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Brewed Awakening. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.
Key Responsibilities:
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations to identify areas for improvement
- Monitor revenues to determine labour cost and make adjustments as needed
- Monitor staff performance and provide coaching and feedback to improve productivity and efficiency
- Set staff work schedules to ensure adequate coverage and minimize overtime
- Train staff on new procedures and policies to ensure compliance and consistency
- Conduct performance reviews to assess employee performance and provide feedback for improvement
- Ensure health and safety regulations are followed to maintain a safe working environment
- Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness
- Participate in marketing plans and implementation to promote the restaurant and attract new customers
- Address customers' complaints or concerns in a professional and courteous manner
- Provide customer service to ensure a positive dining experience
Requirements:
- 1-2 years of experience in a restaurant management role
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment with tight deadlines
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