Site Operations Manager

1 week ago

Mississauga, Ontario, Canada Calian Group Ltd. Full time
Job Summary

Calian Group Ltd. is seeking a highly skilled Site Operations Manager to oversee the daily operations of our temporary accommodations for asylum claimants. As a key member of our team, you will be responsible for ensuring the smooth execution of our projects and providing exceptional service to our clients.

Key Responsibilities
  • Resource Management
    • Coordinate and manage resources schedules to ensure optimal utilization.
    • Ensure sufficient resources are present for the operations of the site(s) and by shifts.
  • Site Operations
    • Oversee the needs of asylum claimant/humanitarian arrivals on-site daily.
    • Facilitate the movement of asylum claimant/humanitarian arrivals to and from the temporary accommodation sites.
    • Coordinate and assign the rooms and beds to the asylum claimant/humanitarian arrivals across various sites based on occupancy.
  • Reporting and Compliance
    • Provide regular reporting on site operations and performance metrics.
    • Ensure compliance with all relevant laws, regulations, and company policies.
  • Communication and Liaison
    • Liaise with temporary accommodation site kitchen or caterer to ensure that the meals are in appropriate quantity and meet the standards of quality.
    • Be available to attend meetings in person or by teleconference as required, to discuss operational issues, identify gaps and review processes at the temporary accommodation.
  • Guest Services
    • Register asylum claimants/humanitarian arrivals at the temporary accommodation site by verifying identification/documentation and collecting information regarding any special needs, medical requirements, food allergies/preferences, group compositions, accompanying family members, etc.
    • Maintain an electronic registry of guests on site.
    • Provide an orientation session to guests, including information on site location of amenities, on-site facilities, access to city and public services, rules and responsibilities during stay, and emergency procedures.
  • Documentation and Administration
    • Ensure all additional documentation (as required) is printed and handed out to asylum claimant/humanitarian arrivals as requested within 3 days of request.
Requirements
  • Post-secondary education
  • A minimum of one year of work experience in the last 5 years in a staff, operations and facility management, especially with asylum seekers
  • Eligible for Enhanced Reliability security clearance

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