Service Advisor
1 month ago
We are seeking a highly skilled Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:- Assess customer needs by listening to their description of symptoms and conducting thorough inspections.
- Verify warranty and service contract coverage by examining records and papers.
- Develop estimates by costing materials, supplies, and labor.
- Prepare repair orders by describing symptoms, problems, and causes discovered.
- Maintain customer rapport by explaining estimates and expected return of vehicle.
- Update job knowledge by participating in educational opportunities and reading manufacturers' publications.
- Excellent customer service skills.
- Minimum - years in a customer service role.
- Auto experience considered an asset.
- Valid G Drivers License.
- Able to work flexible hours within our business hours including Saturdays.
- The 401 Group of Companies is a privately owned and % Canadian company.
- We offer a high energy, fast-paced, and fun work environment with various initiatives and rewards.
- Individual and team-oriented coaching, mentoring, and training.
- Opportunities for career path planning, growth, and advancement from within.
- Health & wellness benefit enrolment opportunities.
- Employee referral bonus opportunities.
- Employee pricing on parts, service, and at the Blackshop Restaurant and Wine Bar.
- A corporate swag e-site for employees exclusively.
- Perkopolis enrollment.
- On-site Parking.
The 401 Group of Companies is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport, and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, Auto Financing, CampMart, and Grand River Boats.
If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at The 401 Group of Companies are endless.
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier-free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, -- or --.
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.
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