Optical Associate
4 weeks ago
About FYidoctors:
We are a leading provider of eye care services, dedicated to delivering exceptional patient experiences and fostering a positive work environment.
Job Summary:
We are seeking a highly skilled and customer-focused Optical Associate to join our team in Melfort, SK. As an Optical Associate, you will play a critical role in delivering world-class service to our patients, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Provide exceptional customer service, educating clients about eyewear choices and ensuring they receive the best value and quality.
- Interpret optical prescriptions, perform frame and facial measurements, and submit requisitions to our manufacturing lab.
- Contribute to store retail sales goals, communicating with patients face-to-face, over the phone, or via email.
- Assist with the selection of frames to suit clients' aesthetic and performance needs, and perform repairs and adjustments to returning patients' eyewear.
- Data entry and computer job tracking.
Requirements:
- Previous experience in a customer-facing environment.
- High level of comfort using technology and computers with solid proficiency in MS Office Suite.
- Track record of learning new systems and processes.
- Professional and approachable manner, with a love of meeting and interacting with people.
What We Offer:
- Excellent wages, including quarterly bonuses (for qualifying clinics).
- Comprehensive benefits package, including outstanding optical coverage.
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment.
- Workplace culture that fosters a sense of collaboration.
- Ongoing training and development opportunities to help you develop your career.
How to Apply:
An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal.
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