Optical Associate

4 weeks ago


Melfort, Canada FYidoctors Full time

About FYidoctors:

We are a leading provider of eye care services, dedicated to delivering exceptional patient experiences and fostering a positive work environment.

Job Summary:

We are seeking a highly skilled and customer-focused Optical Associate to join our team in Melfort, SK. As an Optical Associate, you will play a critical role in delivering world-class service to our patients, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Provide exceptional customer service, educating clients about eyewear choices and ensuring they receive the best value and quality.
  • Interpret optical prescriptions, perform frame and facial measurements, and submit requisitions to our manufacturing lab.
  • Contribute to store retail sales goals, communicating with patients face-to-face, over the phone, or via email.
  • Assist with the selection of frames to suit clients' aesthetic and performance needs, and perform repairs and adjustments to returning patients' eyewear.
  • Data entry and computer job tracking.

Requirements:

  • Previous experience in a customer-facing environment.
  • High level of comfort using technology and computers with solid proficiency in MS Office Suite.
  • Track record of learning new systems and processes.
  • Professional and approachable manner, with a love of meeting and interacting with people.

What We Offer:

  • Excellent wages, including quarterly bonuses (for qualifying clinics).
  • Comprehensive benefits package, including outstanding optical coverage.
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment.
  • Workplace culture that fosters a sense of collaboration.
  • Ongoing training and development opportunities to help you develop your career.

How to Apply:

An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal.


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