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Accommodations Manager
2 months ago
We are seeking an Accommodations Manager to join our team at Capri Motor Inn Ltd. The successful candidate will be responsible for overseeing the daily operations of our accommodations, including staff supervision, policy development, and client relations.
Key Responsibilities- Develop and Implement Policies and Procedures
The Accommodations Manager will be responsible for creating and implementing policies and procedures to ensure the smooth operation of our accommodations. This will include developing and maintaining procedures for staff supervision, client relations, and budgeting.
Recruit and Hire StaffThe Accommodations Manager will be responsible for recruiting and hiring staff to support the daily operations of our accommodations. This will include developing job descriptions, conducting interviews, and making hiring decisions.
Negotiate with Suppliers and ClientsThe Accommodations Manager will be responsible for negotiating with suppliers and clients to ensure the best possible rates and services for our accommodations. This will include developing and maintaining relationships with suppliers and clients, and negotiating contracts and agreements.
Prepare Budgets and Monitor Revenues and ExpensesThe Accommodations Manager will be responsible for preparing budgets and monitoring revenues and expenses to ensure the financial health of our accommodations. This will include developing and maintaining budgets, tracking revenues and expenses, and making financial decisions.
Prepare Marketing PlansThe Accommodations Manager will be responsible for developing and implementing marketing plans to promote our accommodations and attract new clients. This will include developing marketing strategies, creating marketing materials, and implementing marketing campaigns.
Address Customer Complaints and ConcernsThe Accommodations Manager will be responsible for addressing customer complaints and concerns in a timely and professional manner. This will include responding to customer inquiries, resolving customer complaints, and providing excellent customer service.
Requirements- 2+ Years of Experience in Accommodations Management
- College/CEGEP or Equivalent Education
- Excellent Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Strong Budgeting and Financial Management Skills
- Ability to Develop and Implement Policies and Procedures