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Hotel Operations Supervisor

2 months ago


Gravenhurst, Ontario, Canada Howard Johnson Inn Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Howard Johnson Inn. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Responsibilities:
  • Supervise and coordinate the work of hotel staff, ensuring efficient and effective operations.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate and review work, ensuring tasks are completed to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Requisition materials and supplies as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Basic security clearance.
  • Ability to work in a fast-paced environment, with attention to detail and a focus on customer service.
  • Excellent oral communication and interpersonal skills.
  • Ability to work under pressure and make sound judgments.
Working Conditions:
  • Standing for extended periods.
  • Work under pressure.
  • Fast-paced environment.
Personal Suitability:
  • Accurate and dependable.
  • Excellent client focus and interpersonal skills.
  • Efficient and organized.
  • Team player with a positive attitude.