Collections Specialist

3 weeks ago


Ottawa, Ontario, Canada VISTA CREDIT Full time
Job Summary

Vista Credit is seeking a skilled Collections Specialist to join our team. As a key member of our Customer Service team, you will be responsible for resolving customer inquiries, managing delinquent accounts, and providing exceptional customer service.

Key Responsibilities

- Coordinate with the Customer Service team to resolve customer inquiries related to collection issues
- Prepare and distribute customer contract documentation related to delinquent accounts
- Provide high-level internal and external customer service, creating a professional environment
- Escalate complaints and ensure proper resolution and follow-up

Requirements

- 2-3 years' collections experience or in a similar role
- Experience with multiline telephones
- Sound knowledge of process management, business and operational functions including financial solutions and concepts
- Proficient in software tools including Microsoft Office and other internet applications

What We Offer

- Competitive salary: $45,000.00 per year
- Bonus pay
- Comprehensive benefits package, including extended health care, dental care, and RRSP match
- Casual dress and company events
- Opportunity to work in a hybrid remote environment

How to Apply

Interested candidates should submit their resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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