Customer Experience Supervisor

7 days ago


Waterloo, Ontario, Canada Allbriteglass Full time

We are looking for a highly skilled Customer Experience Supervisor to join our team. As a results-driven professional, you will be responsible for overseeing the day-to-day operations of our service centre, ensuring that our customers receive exceptional service.

Key responsibilities include:

  • Developing business strategies to increase customer loyalty and drive sales growth
  • Leading by example and bringing the best out of your team to ensure exceptional service
  • Ensuring store administration is up-to-date and compliant with policies and procedures
  • Proposing innovative ideas to increase market share
  • Conducting personnel performance appraisals to assess training needs and build career paths

A successful candidate will have a background in financial planning, employee recruitment, retail management, leadership training, and/or automotive or home or business service experience, and a Bachelor's degree in Business Administration or relevant field.



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