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Security Officer 2
2 months ago
Job Summary
As a Security Officer 2 at Great Canadian Entertainment, you will play a vital role in protecting our assets and ensuring the safety of our guests and team members. This position requires a unique blend of security expertise, customer service skills, and problem-solving abilities.
Key Responsibilities
- Monitor and document internal and external violations, unsafe conditions, and potential hazards, preparing written and electronic statements as needed.
- Enforce restricted access by unauthorized persons and observe transactions, slot drops, and chip fills.
- Perform identification checks on guests under 30 and refer disputes to the Supervisor, Security.
- Conduct regular patrols of the interior and exterior of the property and escort guests and team members as required.
- Perform crowd control as directed and attend to first aid incidents.
- Assist the Supervisor, Security with enrolling guests in the Self-Exclusion program and ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
Requirements
- High School diploma or equivalent required; post-secondary education an asset.
- Two years of experience working with the public in a service role or in the service industry.
- Excellent problem-solving and conflict resolution capabilities.
- Previous experience or training in security an asset.
- Occupational First Aid level 2 considered an asset.
- Ability to successfully obtain a Responsible liquor service (SIR) certification.
- Computer literacy in MS Office and ability to organize data with great accuracy.
- Knowledge of privacy legislation an asset.
- Self-motivator and ability to inspire other team members in enhancing the guest experience.
- Ability to multi-task and prioritize and follow rules, regulations, policies, and procedures at all times.
Work Environment Considerations
- Regular casino environment, standing and walking for long periods of time, non-traditional work hours.