Retail Store Operations Manager

2 weeks ago


Mississauga, Ontario, Canada RIVERGROVE CONVENIENCE Full time

We are seeking a highly skilled Retail Store Supervisor at RiverGrove Convenience to lead our retail operations.

Job Description

The ideal candidate will have 7 months to less than 1 year of experience in this field, with excellent interpersonal skills and the ability to work under pressure. They will be responsible for assigning sales workers to duties, hiring and training staff, and authorizing return of merchandise.

A strong attention to detail and ability to prioritize tasks efficiently will be essential in this role. The successful candidate must also possess excellent oral communication skills and be able to resolve issues that may arise, including customer requests, complaints and supply shortages.

Responsibilities
  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff, ensuring they meet company standards
  • Authorize return of merchandise and manage inventory levels
  • Establish work schedules and prepare reports on sales volumes, merchandising and personnel matters
  • Supervise and co-ordinate activities of workers, promoting a positive and productive work environment
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate or equivalent experience
  • Excellent interpersonal skills and the ability to work effectively with colleagues and customers
  • Strong attention to detail and ability to prioritize tasks efficiently
  • Excellent oral communication skills and ability to resolve conflicts
  • Flexibility and ability to adapt to changing situations
What We Offer

RiverGrove Convenience offers a competitive salary range of $40,000 - $50,000 per year, depending on experience, plus benefits such as parking available, permanent employment, English language support, and 30 to 35 hours of work per week.



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