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Experienced Casualty Claims Specialist

2 months ago


Ottawa, Ontario, Canada Aviva Full time

**Job Summary**

We are seeking a highly skilled and experienced Casualty Claims Specialist to join our team at Aviva. As a key member of our Protect Claims department, you will be responsible for handling Bodily Injury claims, including litigated and non-litigated files.

**Key Responsibilities**

  • Investigate and evaluate claims to determine liability and damages
  • Negotiate settlements with claimants and third-party vendors
  • Develop and implement strategies to resolve claims efficiently and effectively
  • Collaborate with defense counsel to develop and implement strategies for litigated files
  • Provide excellent customer service and communication to claimants and stakeholders
  • Document and summarize file activity
  • Stay up-to-date with industry developments and best practices

**Requirements**

  • 4-10 years of experience handling bodily injury claims, including general liability and auto tort liability
  • Strong working knowledge of third-party liability claims and litigation
  • Excellent interpersonal, written, and oral communication skills
  • Superior organizational and analytical skills
  • Ability to work independently and effectively in a fast-paced environment

**What We Offer**

  • A competitive rewards package, including base compensation, bonus, retirement savings, and health benefits
  • Opportunities for career development and professional growth
  • A supportive and collaborative work environment

**Accommodation Process**

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.