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Animal Welfare Leader

2 weeks ago

Calgary, Alberta, Canada Calgary Humane Society Full time
Job Summary:

The Calgary Humane Society seeks a dedicated professional to fill the position of Manager, Adoptions and Visitor Experience. As a key member of our team, you will be responsible for providing exceptional customer service, education, and animal welfare standards. This role requires strong leadership skills, excellent communication abilities, and a genuine concern for the welfare of animals.

Key Responsibilities:

- Recruit, train, and supervise staff members in the Adoptions and Store departments.
- Collaborate with other teams to align departmental operations with organizational goals and values.
- Develop and implement training programs to enhance staff performance and knowledge.
- Foster a positive work environment through active listening and supportive leadership.

Skills and Qualifications:

- Minimum high school diploma or equivalent required.
- Two years of experience working in a retail environment or animal-related field preferred.
- Strong interpersonal skills and ability to communicate effectively with diverse groups.
- Ability to handle multiple tasks and prioritize responsibilities in a fast-paced environment.
- Proficiency in data management and reporting, including statistical analysis.
- Familiarity with animal welfare and adoption processes is an asset.

Work Environment:

- Comfortable working in both office and shelter environments, including hands-on interaction with animals.
- Flexibility to work overtime as required.

Benefits:

- 100% employer-paid health and dental benefits for employees and their dependents.
- Annual Wellness Spending Account.
- Vision coverage.
- Paid vacation, flex days, sick time, wellness days, and paid day off on your birthday.
- Matching RSP.
- Personal and professional development opportunities.
- Discounts on CHS products and services, including adoption fees.
- Access to Employee and Family Assistance Program.
- Access to reduced rate counseling services.

About Us:

The Calgary Humane Society is committed to fostering a diverse and inclusive workplace. We value compassion, courage, commitment, and collaboration in all aspects of our organization.